Service
Citizenship Support & Advice
Receive professional support and answers to your questions — before, during and after submission.
Before you apply
- Questions about eligibility and the residence calculation
- Which pathway and form apply to you
- How to obtain, certify or translate documents
While your application is in progress
- Understanding letters and requests from Home Affairs
- Preparing additional information if it is requested
- Telling the Department about changes in your circumstances
Test, interview & ceremony
- How the citizenship test works and how to study for it
- What to bring to your appointment
- What happens at the ceremony and after you become a citizen
How to reach us
Our team answers by email and phone, Monday – Friday, 08:00 – 20:00 (CET/CEST, Spain). We aim to reply to every message within one business day.
- Email: Email (enable JavaScript)
- Phone: Phone (enable JavaScript)
We provide guidance and administrative support. We do not represent you before courts or tribunals, and we cannot contact the Department to speed up your case.